FAQ
HOW DO I SCHEDULE AN APPOINTMENT?
All sessions are by appointment only. Here are several ways to schedule with us:
1. Fill out this form and request an appointment on the waitlist.
2. Call 845-244-1418
3. Email drashley@amwphysio.com
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DO YOU TAKE MY INSURANCE?
At AMW Physical Therapy, we are an out-of-network provider. That means we do not hold contracts with any insurance companies. Our model emphasizes the human connection and a whole-person model. Unfortunately, current in-network physical therapy models do not allow for the individual attention and detailed treatment we aim to provide. You will always receive one-on-one, individualized treatment at AMW Physical Therapy. We do accept HSA/FSA.
HOW DO I KNOW IF I HAVE OUT OF NETWORK COVERAGE?
We recommend calling and requesting more information from your insurance company.
Some questions to ask:
1. Do I have outpatient, out-of-network benefits for physical therapy?
2. Do I have an OON deductible?
3. If so, what is it?
4. Has it been met?
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DO I NEED A PRESCRIPTION OR REFERRAL FROM MY PROVIDER?
In many states, you no longer require a prescription or referral to seek out physical therapy services. This means that you have greater access to healthcare choices. Physical Therapists are trained professionals in the evaluation and treatment of musculoskeletal injury and movement. Direct access gives you an option to personally decide on your course of treatment. It's often less costly, as you can often avoid unnecessary physician visits & diagnostic testing. If a physician visit or imaging is recommended, our Doctors of Physical Therapy will give you an appropriate referral.
CANCELLATION AND NO-SHOW POLICY
We request 48 hours notice for all cancellations or you may be responsible for the full-price of your missed appointment.
WHERE ARE SESSIONS CONDUCTED?
We offer in-clinic, virtual, and concierge services. Please contact us to determine what may be right for you!
HOW OFTEN WILL I NEED TO COME?
Our recommendations for the frequency of visits are often less than those prescribed by physicians. Why? We feel our 1:1 treatment methods set you up with the tools YOU need to be the driver of your improvements. Your treatment plan will be determined during your one-on-one initial evaluation. Our thought process: if we teach you right, you don't have to come to a clinic to perform your exercises 3x/week.